Callers can ring 060 when in Spain or +34 902 887060 if calling from abroad and an automated system will offer the choice of either Spanish or English and ask if you are Spanish citizen wanting to live in the UK or a Brit in Spain.
You will then be offered a choice of information on the different issues most pressing for Brits in Spain during the transition period: residency, healthcare, retirement pensions, social security and driving licences.
Each option comes with an automated message about the current status relating to those matters and how it will remain unchanged during the transition period.
The service also offers the option of speaking to an operator for those requiring further information or with a specific query not dealt with by the automated options.
A large number of queries already received from Brits living in Spain have been about the issue of residency.
The Spanish government has updated its Brexit information page to inform British citizens already living in Spain, or planning to do so before the end of the transition period about the need to be properly registered.
It states that for the time being the process remains the same as it was before Brexit and the green credit card sized (or older A4) certificates will remain valid throughout the transition period until December 31 2020.
Published The Local 19 February 2020